Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Dial plans

In Chapters 4 and 5, we worked with dial plans. Let's tear into them and create some custom plans that we can use with some tips for limiting access.

The next screenshot is of the basic dial plan that we created for the analog trunk line. As a quick review let's go over it again.

In the first section General, we see a Rule Name field to enter the name for the rule. Then we see the section Apply this rule to these calls, which has the following options:

  • Calls to numbers starting with (Prefix): 9

  • Calls from extension(s): 100-102

  • Calls to Numbers with a length of: 3,7,10,11

In the section Make outbound calls on, we see which outbound line to use but for now, we are just using the analog gateway.

Let's break this down in more detail.

The Calls to numbers starting with (Prefix) option will help you separate what calls go out on what lines if you have several outgoing lines. If you have unlimited local calls using the PSTN line, you may want this to be the default one that everyone...