Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Remote phones

One of the great features of an IP PBX is the ability to easily connect remote phones to your 3CX IP PBX using existing networking infrastructure. In fact, I find that a very common reason for organizations replacing their existing phone infrastructure is being able to connect remote phones or branch offices with several phones.

There are several ways to connect remote phones to your 3CX IP PBX, such as establishing a hardware Virtual Private Network (VPN) between your remote phone and 3CX server site, establishing a VPN between a VPN-capable phone and your 3CX server site, and port forwarding your VoIP traffic through your firewall.

I have been able to achieve the most consistent and headache-free results by using the VPN methods to connect remote phones. Using a VPN avoids many issues that can result from attempting to traverse NATs and firewalls that are hard to get, to handle SIP packets correctly, broadband modems that double NAT networks and ISP's that block VoIP traffic...