Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Chapter 8. 3CX Integration

In the last chapter, we looked at some very interesting characteristics of 3CX. As 3CX is based on standards and non-proprietary protocols, it can be integrated with many other standard-based software and devices, as well as analog devices. In this chapter, we won't discuss every integration possibility with 3CX, but we will go through some common ones to get your mind going. We will first explore connecting 3CX to Microsoft Outlook with the free TAPI dialer. Next, we will show you how to tightly integrate 3CX with a free instant messaging server. We will wrap up by showing you how to link a Legacy PBX with 3CX so that you can migrate to new technology at your own pace.

We will take a look at the following:

  • Outlook Click-to-Dial integration

  • Instant Message Server integration

  • Installing and integrating Openfire Instant Message Server

  • Integrating a Legacy phone system

  • Some more integration possibilities

Outlook 2007 Click-to-Dial integration

3CX includes a TAPI driver that...