Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Outlook 2007 Click-to-Dial integration

3CX includes a TAPI driver that will allow Microsoft Outlook 2007 to dial phone numbers directly from inside Outlook. The TAPI driver is installed when we install the 3CX Call Assistant software. After you have installed and configured the 3CX Call Assistant, launch Outlook. Open a Contact as shown in the following screenshot, make sure there is a valid phone number entered and click on the Call button:

You will be presented with the New Call window. Here we will click Dialing Options to change the TAPI driver to the newly installed 3CX TAPI driver:

You will now see the Dialing Options window. Set the Connect using line drop-down to the 3CX Call Assistant option and then click OK:

Outlook is now set up to be able to dial a phone number using 3CX.