Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Integrating Instant Messaging Server

One of the increasingly demanded pieces of a unified communication system is instant messaging functionality. In the Windows world, perhaps the most well known corporate instant messaging server is Microsoft Office Communications Server (OCS). OCS started with instant messaging as its foundation and is constantly adding PBX features, while other traditional PBX products start with phone features and then add instant messaging as a feature.


As 3CX is a Windows product and Microsoft makes an instant message server, why not walk-through integrating 3CX and Microsoft OCS? As noted earlier in this book, 3CX has made a decision not to support this integration because OCS appears to be heading in the direction of direct competition with products such as 3CX. While Openfire is not officially supported either, it is not on 3CX's "we will not support" list and is considered a workaround until instant message capabilities find their way into 3CX.

At this point...