Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
Credits
About the Authors
About the Reviewer
Preface

About the Authors

In 1995 Matt Landis started Landis Computer, which has been providing IT services to small businesses for 14 years and is now a 11 person Microsoft Gold Certified Partner. Matt has over 14 years of field experience implementing Windows Server, Microsoft & Dynamics ERP solutions in small business environments. Landis Computer was the first company in the USA to be designated a 3CX Premium Partner.

Matt is very active in the Windows-based IP PBX community: he is both a 3CX Valued Professional and pbxnsip Certified, has contributed thousands of posts to the 3CX community forum, hosts the http://windowspbx.blogspot.com blog, and writes a monthly Windows IP PBX e-newsletter for VARS.

Matt also has various general IT certifications: Microsoft Certified Systems Engineer, Microsoft Certified Database Administrator, Microsoft Office Certified Expert, Microsoft Certified Dynamics, and Network+ and A+.

When not working and when he can afford a chance Matt likes to travel internationally with his wife Rosalyn and is very involved with his church.

Robert Lloyd has been in the IT field for 20 years. He graduated college with a B.S. degree in Computer Science, and holds many certifications including MCSE 2003: Security, MCTS on Server 2008, Vista, and Exchange 2007, Small Business Specialist, A+, Security+, and Cisco CCNA. He has been running his own consulting business, TechNet Computing, for five years. Before that he worked for a large law firm as the IT Director for almost eight years, and also developed computer based training software.

Rob also teaches Microsoft, Cisco, and CompTIA certification classes and is a Microsoft Certified Trainer (MCT). For the past five years he has taught at Today's Tec as the lead instructor.

Rob has been involved in VoIP for four years and has been using 3CX since version 3. Rob has contributed to helping others install, configure, and troubleshoot their own systems online and remotely.