Troubleshooting is part art, part science. Without the proper understanding of Oracle SOA Suite 11g, it becomes very difficult to know what tools, features, and capabilities are available to help you in your troubleshooting effort. Furthermore, it helps to understand certain fundamentals on how both the infrastructure and transactions behave.
Fortunately, the previous chapters covered numerous areas to prepare you for this:
Chapter 1, SOA Infrastructure Management—What you Need to Know introduced the various consoles, and more importantly the Oracle WebLogic Server Administration Console and Oracle Enterprise Manager Fusion Middleware Control. These two are the core consoles for all administration, configuration, monitoring, and management that you will need to perform.
Chapter 3, Monitoring SOA Oracle Suite 11g described various areas of monitoring. You should now know how to monitor the Oracle WebLogic Server and the JVM, leverage SQL queries...