Book Image

User Training for Busy Programmers

By : William Rice
Book Image

User Training for Busy Programmers

By: William Rice

Overview of this book

If you need to write a successful software training course and are unsure of how to start, then this book gets right to the point with clear, concise directions for developing an end-user software course. This step-by-step job aid walks you through the process of developing a successful, instructor-led software class. There are many good books on training theory. This book takes a more practical, condensed approach for when you don't have time to learn training theory. It is based on fifteen years of technical writing and training experience. In under 100 pages, the book guides you through the process of developing an end-user software course using a method that is tested, proven, and based upon sound instructional theory.
Table of Contents (13 chapters)


At this point, you have developed:

  • An audience analysis to tells you who needs to be trained

  • The learning objectives, which consist mostly of tasks the students must master

  • One or more measurable criteria for success for each learning objective

  • A business scenario that will give your clients a realistic experience in the classroom

  • A short description of an exercise for each learning objective that will teach that objective; one exercise may be used to teach several closely related objectives

  • An electronic slide show for each exercise that includes many or all of the suggested slides; each slide show/exercise combination is now called a unit or chapter

  • A detailed in-class exercise for each unit, that gives the students practice with one or more tasks being learned in that unit

  • A demo for each unit with detailed directions for the instructor

  • Speaking points for each demo