In this final chapter of the book you have:
Learned the importance of getting going, and not being perfect
Realized the importance of your emotional state when engaging in feedback
Seen the four key steps to achieving feedback mastery
Reviewed the importance of praise and encouragement
Committed to an action plan that will take your feedback skills to a level that will surprise your staff, your manager, and yourself
What's important from here is that you make a start on your feedback journey; wherever you are starting from is fine. You may be waiting to take up your new management role and want to learn some new skills before beginning. Perhaps you are still within your first few months of promotion and have read this book because of a challenging situation you've had. Or maybe you are an experienced manager who enjoys learning and developing new skills. Whatever stage of your career you are at, the important thing to understand is that personal and professional development is a journey...