This first chapter is about planning for an interview. By preparing thoroughly and carefully, you should be feeling confident about conducting your first interview. When you understand the process and know what is going to happen in the interview, you will feel more comfortable going into the situation, which will enable you to perform at the top of your game.

Together, we are building a tower of knowledge and experience of how to interview. This chapter is the foundation. If you do not build a solid foundation, the tower will always be rickety!

When you have completed each step in this chapter, you will be ready to learn about the interview itself. You will be well prepared, confident, and competent. You will be happy with the planned style and tone of the interview.

The next chapter explains interview techniques, neuro-linguistic programming, and body language. As an interviewer, you need to have an understanding of these to perceive the full range of communications in the interview process. A skilful candidate could use these techniques to mislead. I won't let that happen to you.

When you are ready, I'll be waiting for you in Chapter 2, Starting the Interview – Greeting and Settling.