An effective leader, manager, facilitator, coach, and mentor will never tell you what you need to do. They will ask questions and help you discover the answer for yourself. Only in this way will you take ownership and become committed to implementing the idea.

In attempting to facilitate participant involvement, there are a number of specific facilitator behaviors that can help you meet your objectives.

When you think about your own experiences as a participant, it's not unusual to remember as much about the facilitator as about the session content. This is because behaviors modeled by a facilitator can have a powerful impact on group and individual performance. In fact, participants are likely to discount the quality and usefulness of the session content if the facilitator's behavior is inconsistent with the values or behaviors being promoted.