In this chapter, we covered the following:
Decision making styles, and how you should proceed with decision making moving forward
What is and what is not under your control, and how to facilitate solutions by asking questions, and the types of questions to ask
Facilitator behaviors and how to use them to run effective team meetings
The importance of engaging the team in problem solving through the use of brainstorming and presenting draft solutions, allowing partnership and ownership
How to develop an owner's mentality by treating your job as your business and inviting others to take part-ownership by engaging them in draft solutions
How to facilitate a team effectiveness exercise, with step-by-step instructions
In the next chapter, you will learn about motivating factors in the workplace, how to deal with change, and you will facilitate the day 13 full-day team effectiveness meeting, while learning how to empower and follow up with your team members.