Book Image

Practical Change Management for IT Projects

By : Emily Carr
Book Image

Practical Change Management for IT Projects

By: Emily Carr

Overview of this book

Table of Contents (12 chapters)
Practical Change Management for IT Projects
Credits
About the Author
About the Reviewers
Preface

Exercise – team integration


For each box in the following chart, list at least one way that the project team on the left can influence the activities of the project team listed at the top.

 

How Change Management influences project teams

How project teams influence Change Management

Project management

  

Functional

  

Technical

  

Sample solution

 

How Change Management influences project teams

How project teams influence Change Management

Project management

Change Management can help ensure that "people" activities are built into the project plan. It can also help to remind the team to include stakeholders in appropriate activities. This is to give stakeholders a voice in the development of the change.

Project management helps ensure that Change Management activities fit with the overall project timeline. It also helps to build in time from other teams to help with activities such as providing training input.

Functional

Change Management can help run workshops to help the functional teams understand current business processes. Later, functional teams can run workshops to help end-users understand the new business processes created by the project team.

The functional teams provide important input to activities, such as implementing training and ensuring good communication. They also help to identify ways that the change will impact their segment of the organization, and provide ideas on how to best address these impacts. The timing of many Change Management activities is reliant upon the timing of functional activities.

Technical

Change Management can help gather and report end-user input about the usability of the new system. If end-users find a system too difficult to navigate, they are less likely to use it.

The technical team helps the Change Management team understand the most efficient way to use the system, to ensure that end users are trained properly.