Think back to any recent situation where you felt required or were compelled to persuade someone on the merits of something: a disagreement escalating to conflict, dealing with senior management, expressing what you believed was a money-saving idea that was quickly ignored, you wanted a promotion, your new cross-functional team is dysfunctional, or your company has been merged with another and you want to keep your job.

Keep any of these situations in mind as you answer the following statements with only one of the words in the Scale of Words. The more honest you answer, the clearer your understanding of how you generally approach conflict will be and the more options you will have for the future.