Book Image

Pocket CIO – The Guide to Successful IT Asset Management

By : Phara McLachlan
Book Image

Pocket CIO – The Guide to Successful IT Asset Management

By: Phara McLachlan

Overview of this book

This book is a detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. It is a step-by-step IT Asset Management manual for the newbies as well as the seasoned ITAM veterans, providing a unique insight into asset management. It discusses how risk management has changed over time and the possible solutions needed to address the new normal. This book is your perfect guide to create holistic IT Asset Management and Software Asset Management programs that close the risk gaps, increases productivity and results in cost efficiencies. It allows the IT Asset Managers, Software Asset Managers, and/or the full ITAM program team to take a deep dive by using the templates offered in the guidebook. You will be aware of the specific roles and responsibilities for every aspect of IT Asset Management, Software Asset Management, and Software License Compliance Audit Response. By the end of this book, you will be well aware of what IT and Software Asset Management is all about and the different steps, processes, and roles required to truly master it.
Table of Contents (13 chapters)
Title Page
Dedication
Packt Upsell
Contributors
Preface

Alphabet Soup - ITIL, ISO


Whenever SAM comes up, we hear a lot about concepts, methodologies, standards, best practices, and the like. Certain acronyms crop-up time and again - especially ITAM, ITIL, and ISO. The fact is, this could get extremely confusing, and the descriptions of each sound similar, or even the same, with much overlap. While there is some overlap among them, they each have an important purpose. Whether an enterprise adopts one or more of these standards, it is always wise to know something about them.

What is ITIL?

Information Technology Infrastructure Library (ITIL), is a set of concepts and practices for IT service management, IT development, and IT operations. ITIL provides descriptions of IT practices and comprehensive checklists for implementing certain IT activities, such as SAM. ITIL/SAM is the entire infrastructure and processes necessary for the effective management, control, and protection of the software assets within an organization, through all stages of their...