Book Image

Pocket CIO – The Guide to Successful IT Asset Management

By : Phara McLachlan
Book Image

Pocket CIO – The Guide to Successful IT Asset Management

By: Phara McLachlan

Overview of this book

This book is a detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. It is a step-by-step IT Asset Management manual for the newbies as well as the seasoned ITAM veterans, providing a unique insight into asset management. It discusses how risk management has changed over time and the possible solutions needed to address the new normal. This book is your perfect guide to create holistic IT Asset Management and Software Asset Management programs that close the risk gaps, increases productivity and results in cost efficiencies. It allows the IT Asset Managers, Software Asset Managers, and/or the full ITAM program team to take a deep dive by using the templates offered in the guidebook. You will be aware of the specific roles and responsibilities for every aspect of IT Asset Management, Software Asset Management, and Software License Compliance Audit Response. By the end of this book, you will be well aware of what IT and Software Asset Management is all about and the different steps, processes, and roles required to truly master it.
Table of Contents (13 chapters)
Title Page
Dedication
Packt Upsell
Contributors
Preface

Change management thinking and change management models


Okay, so if the problems on projects can be linked to ensuring that the people aspects of the work are given due attention, what do we need to look at?

In this section of the book, we will cover the concepts of change underlying management and provide some examples of why these are important.

We will also suggest two approaches/models to change management that can be used to identify areas of concern and potential outcomes and activities that can be used to complement an ITAM project plan.

The paradox principles

Thinking about ITAM project success from a change management perspective requires an understanding of the current environment and culture and that of the target environment and culture.

Addressing these issues forces you to deal with a number of potential paradoxes:

  1. Positive change requires significant stability
  2. To build an enterprise, focus on the individual
  3. Focus directly on culture, indirectly
  4. True empowerment requires forceful leadership...