It is not unusual, particularly for those industries that seem to have specialized (but still standardized) needs and a large number of potential users, for companies to develop SCRM applications for that specific industry. This might be:
A program built from the ground up
An SCRM that is available from the vendor that has been preconfigured for a specific industry(s)
A package offered by a value-added reseller who has done this same preconfiguration and has additionally combined the SCRM with specific third-party applications in order to enhance its features
While such a specialized SCRM may be available, you will still wish to vet it completely in order to ensure that it will meet all of your needs.