A design thinking process is constituted of the following phases:
Researching
Ideating
Prototyping
Testing
In its simplest form, this process leads to research on the goals, environment, and user behavior. Further to that, potential solutions are ideated and rated. The solution is then prototyped and tested to gather stakeholder feedback. The output is refined in multiple iterations as a closed loop until there is scope for betterment.
Research is one of the most important phases where we understand the goals, environment, target audience, and record the interpretations. There are many a ways in which this research can be carried out to empathize with our end users better. In the context of an enterprise, it is important to understand the culture of an organization. We need a clear understanding of strategic business objectives, problems in the current business context, the employees, and other stakeholders involved.
Research can be further classified...