HipChat is a group chat, an IM service from Atlassian. It provides features such as persistent chat rooms and drag-and-drop file sharing, with support for web, desktop, and mobile.
In this recipe, we will integrate JIRA with HipChat, so every time an issue is created in the Support project, a notification will be sent to the corresponding HipChat room.
Since we will be using HipChat in this recipe, you will need to have a HipChat account. If you do not have one, you can sign up for a free account at https://www.hipchat.org.
The integration requires the HipChat for JIRA add-on, which is bundled with JIRA by default. However, if you do not have the add-on installed for some reason, you can get it from the following link:
https://marketplace.atlassian.com/plugins/com.atlassian.labs.hipchat.hipchat-for-jira-plugin