Book Image

Real-world Business Intelligence with Microsoft Dynamics GP

Book Image

Real-world Business Intelligence with Microsoft Dynamics GP

Overview of this book

Table of Contents (20 chapters)
Real-world Business Intelligence with Microsoft Dynamics GP
Credits
About the Author
Acknowledgments
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Top 10 most invoiced and returned items


You do not have to use 10 as the "most" number. It can be any number that will add value to you. Knowing what items sell the most by sectors can add great value. This should be obvious. Being able to identify what items get returned the most is just as important. Do you need another distributor, a competing product, or should you discontinue selling this product altogether? Items returned can lead to unhappy customers and may damage the reputation of your company, so finding the "why" is a critical mission.

Brief background of the company

This report was built for a company that sells all its products through eBay and a few other similar online stores. They wanted to know which online stores sold the most of the different kinds of items. In GP, they use the customer class to represent the store, and the individual who purchased the item is the customer. For this company, we removed the inventory site ID (because they only have one site), but we added...