As you reflect back on this chapter about the introvert naturally listening more, but not necessarily on our own more effectively, ask yourself these three key things:
How has my listening helped me or hurt me in my everyday business communication?
What am I already doing well in listening that I can improve on? What do I need to learn to do better?
If you have not done so already, can you come up with a 30-day plan (refer back to the insider tips) to incorporate the listening habits you identified to improve? How would such a plan benefit you in any upcoming communication events you know you will be part of in the next few months?