Once you know which audiences you want to aim your services toward, the next step is to identify how you want them to think of you. As defined earlier in this chapter, branding is all about controlling how people think of you in order, and in the sense of a business, these perceptions must link to benefits for the business that help it achieve its objectives. What objectives do you have that rely on how people think of you? Some examples may include:
Objective |
Perceptions required |
---|---|
Charge premium rates above the industry average |
|
Sell lots to people with smaller budgets |
|
Make sales to people... |