JIRA lets users create comments on issues. As we have already seen, you will be able to create comments when assigning an issue to a different user. This is a very useful feature that allows multiple users to collaborate to work on the same issue and share information. For example, the support staff (issue assignee) may request more clarification from the business user (issue reporter) by adding a comment to the issue. When combined with JIRA's built-in notification system, automatic e-mail notifications will be sent to the issue's reporter, assignee, and any of the other users watching the issue. Notifications will be covered in Chapter 7, E-mails and Notifications.
JIRA Essentials
By :
JIRA Essentials
By:
Overview of this book
Table of Contents (18 chapters)
JIRA Essentials Third Edition
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Free Chapter
Getting Started with JIRA
Project Management
Issue Management
Field Management
Screen Management
Workflows and Business Processes
E-mails and Notifications
Securing JIRA
Searching, Reporting, and Analysis
JIRA Service Desk
Advanced Features
Index
Customer Reviews