Book Image

Microsoft Dynamics AX Implementation Guide

Book Image

Microsoft Dynamics AX Implementation Guide

Overview of this book

Microsoft Dynamics AX is Enterprise Resource Planning (ERP) software that supports multi-site operations across various countries, providing international processing within the company. It is an ERP solution with a lot of features and functionality, and it provides support across the fields of financial, distribution, supply chain, project, customer relationship, HR, and field service management. This book is all about simplifying the overall implementation process of Dynamics AX. The purpose of this book is to help IT managers and solution architects implement Dynamics AX to increase the success rate of Dynamics AX projects. This all-in-one guide will take you through an entire journey of a Dynamics AX implementation, ensuring you avoid commonly-made mistakes during implementation. You’ll begin with the installation of Dynamics AX and the basic requirements. Then, you’ll move onto data migration, reporting, functional and technical design, configuration, and performance tuning. By the end of the book, you will know how to plan and execute Dynamics AX right, on your first attempt, using insider industry knowledge and best practices.
Table of Contents (23 chapters)
Microsoft Dynamics AX Implementation Guide
Credits
About the Author
Acknowledgments
About the Author
About the Reviewers
www.PacktPub.com
Preface
11
Testing and Training
Index

The importance of communication


Communication is a crucial part of go-live planning. The following is one of the references I would like to provide on why communication is so important when avoiding turning smaller issues into bigger challenges:

  • In one of the upgrades, we had a very small downtime window to perform the upgrade. It was shortened further as updates in the data warehouse were going to take time, and we had to keep aside some time for roll back as well. However, with multiple iterations (thanks to the great technical team that was on the project) we were able to squeeze time to meet our requirements. Most of the core technical team was up the whole night to perform the upgrade and went to bed after the hand over to the team in the morning. It was almost bug free until the users showed up at the warehouse and started shipping. The requested delivery date printed on the shipping labels was the same day, the warehouse couldn't start shipping.

  • Multiple e-mails, phone calls were received...