Book Image

JIRA 7 Administration Cookbook - Second Edition

By : Patrick Li
Book Image

JIRA 7 Administration Cookbook - Second Edition

By: Patrick Li

Overview of this book

JIRA 7 Administration Cookbook, Second Edition covers all the new major features that provide better prioritizing capabilities, enhanced visibility, and the ability to customize JIRA application to meet your needs. We start by upgrading your existing JIRA instance and working through tasks you can perform at the server level to better maintain it. We then delve deep into adapting JIRA to your organization's needs, starting with the visual elements of setting up custom forms to capturing important data with custom fields and screens, and moving on to ensuring data integrity through defining field behaviors. You'll gain insights into JIRA's e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. The book contains tips and tricks that will make things easier for you as administrators, such as running scripts to automate tasks, getting easy access to logs, and working with tools to troubleshoot problems. The book concludes with a chapter on JIRA Service Desk, which will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with SLA.
Table of Contents (15 chapters)
JIRA 7 Administration Cookbook - Second Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Restricting the availability of workflow transitions


Workflow transitions, by default, are accessible to anyone who has access to the issue. There will be times when you would want to restrict access to certain transitions. For example, you might want to restrict access to the Freeze Issue transition for the following reasons:

  • You want the transition to be available only to users in specific groups or project roles

  • Since the transition is a global transition, it is available to all the workflow statuses, but it does not make sense to show the transition when the issue is already in the Frozen status

To restrict the availability of a workflow transition, we can use workflow conditions.

Getting ready

For this recipe, we need to have the JIRA Suite Utilities add-on installed. You can download it from the following link, or install it directly from the Universal Plugin Manager:

https://marketplace.atlassian.com/plugins/com.googlecode.jira-suite-utilities

How to do it...

We need to create a new custom...