Book Image

Emotional Intelligence for IT Professionals

By : Emília M. Ludovino
5 (1)
Book Image

Emotional Intelligence for IT Professionals

5 (1)
By: Emília M. Ludovino

Overview of this book

This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you’ll know the steps you need to take to keep calm and composed. You’ll find out how to meet the deadline, and not get bogged down by stress. We’ll explain these factors and techniques through real-life examples faced by IT employees and you’ll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don’t just survive, but thrive in a competitive IT industry.
Table of Contents (17 chapters)
Title Page
Credits
About the Author
Acknowledgment
About the Reviewer
www.Packtpub.com
Customer Feedback
Preface
9
Bibliography

Best hiring practices for IT


Ever wonder how employers select a perfect match for a job? Their secret lies in these four hiring practices: behavioral interviewing plus situational interviewing, selection assessments, job tryouts, and background screening. We will see more on these topics in the following sections:

Behavioral and situational interviewing

One of the most accurate hiring techniques which is ideal for evaluating skills and competencies necessary for effective job performance is to use behavioral, situational interviewing questions and some standard interview questions.

Behavioral interviewing, as opposed to traditional interviewing, evaluates candidates' past performance by having job candidates describe specific stories, examples, experiences, and results that indicate their ability to perform certain job tasks and responsibilities. Typically, a candidate is asked to provide a description of the situation, task, action, and result in response. Examples of behavioral interview...