Book Image

Emotional Intelligence for IT Professionals

By : Emília M. Ludovino
5 (1)
Book Image

Emotional Intelligence for IT Professionals

5 (1)
By: Emília M. Ludovino

Overview of this book

This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you’ll know the steps you need to take to keep calm and composed. You’ll find out how to meet the deadline, and not get bogged down by stress. We’ll explain these factors and techniques through real-life examples faced by IT employees and you’ll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don’t just survive, but thrive in a competitive IT industry.
Table of Contents (17 chapters)
Title Page
Credits
About the Author
Acknowledgment
About the Reviewer
www.Packtpub.com
Customer Feedback
Preface
9
Bibliography

Assessing emotionally intelligent management candidates


There is been a lot of talk lately about a lack of management skills brought on by the exodus of the Baby Boomers from the workplace, coupled with many Millennial's lack of experience and soft skills. To help close the leadership gap, experts in the human resources and hiring areas were asked to share how they discern a job candidate's willingness and potential to develop management and leadership skills in the interview process.

Here are insights from the experts to identify a job candidate's leadership and management potential:

  • Before you start your search, know what leadership and management look like in the organization: To spot potential leaders and managers, first define what skills and capabilities good leaders have. Without those standards, each individual making hiring decisions will apply their own beliefs. Have a framework to evaluate internal and external talent for effective leadership. Your organization needs to agree about...