Book Image

Mastering Office 365 Administration

By : Thomas Carpe, Nikkia Carter, Alara Rogers
Book Image

Mastering Office 365 Administration

By: Thomas Carpe, Nikkia Carter, Alara Rogers

Overview of this book

In today's world, every organization aims to migrate to the cloud in order to become more efficient by making full use of the latest technologies. Office 365 is your one-stop solution to making your organization reliable, scalable, and fast. This book will start with an overview of Office 365 components, and help you learn how to use the administration portal, and perform basic administration. It then goes on to cover common management tasks, such as managing users, admin roles, groups, securing Office 365, and enforcing compliance. In the next set of chapters, you will learn about topics including managing Skype for Business Online, Yammer, OneDrive for Business, and Microsoft Teams. In the final section of the book, you will learn how to carry out reporting and monitor Office 365 service health. By the end of this book, you will be able to implement enterprise-level services with Office 365 based on your organization's needs.
Table of Contents (20 chapters)
Title Page
Packt Upsell
Contributors
Preface
10
Administering Yammer
Index

Managing voice services and calling plans 


Now that we've mastered the basics of managing Skype for Business's global and user settings, we can finally dig into the topic that everyone's most excited about—using Skype for Business as a voice telephone service. 

Like most VoIP services, Skype for Business offers the capability to use soft-phones (the Skype for Business client), headsets that connect to the computer, and dedicated handsets which can work independently of your PC and even stay on a call while you reboot. Accounts include features you'd expect, such as call forwarding, conference calls, and voicemail with email notification and transcription service. All of these features make Skype for Business well suited to replace other business-class cloud- and hardware-based VoIP phone services. 

A word about licenses and costs

Skype for Business calling plans are an add-on to the Office 365 E5 plan. Although you could theoretically add a-la-carte conference calls and PBX services to the...