Book Image

Dynamics 365 Application Development

By : Deepesh Somani, Nishant Rana
Book Image

Dynamics 365 Application Development

By: Deepesh Somani, Nishant Rana

Overview of this book

Microsoft Dynamics 365 CRM is the most trusted name in enterprise-level customer relationship management. The latest version of Dynamics CRM comes with the important addition of exciting features guaranteed to make your life easier. It comes straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements. This book will introduce you to the components of the new designer tools, such as SiteMap, App Module, and Visual Designer for Business Processes. Going deeper, this book teaches you how to develop custom SaaS applications leveraging the features of PowerApps available in Dynamics 365. Further, you will learn how to automate business processes using Microsoft Flow, and then we explore Web API, the most important platform update in Dynamics 365 CRM. Here, you'll also learn how to implement Web API in custom applications. You will learn how to write an Azure-aware plugin to design and integrate cloud-aware solutions. The book concludes with configuring services using newly released features such as Editable grids, Data Export Service, LinkedIn Integration, Relationship Insights, and Live Assist
Table of Contents (20 chapters)
Title Page
Copyright and Credits
Dedication
Packt Upsell
Contributors
Preface
Index

Common Data Service


The common Data Service is an Azure-based cloud storage service designed to gather data from multiple applications and make it centralized to users. It is referred to as a common data model, which contain data entities. Data entities contains data fields, which store data. Entities are similar to a table of the data source. PowerApps generates a good app from the Common Data Service.

Here are the following advantages of using the Common Data Service:

  • Importing of data into custom or standard entities
  • Creation of custom entities that will support different scenarios and applications
  • Capability to add custom fields to the standard entity
  • Capability to collaborate custom and standard entities into the app
  • Increase productivity by add-ins to access data from Microsoft Excel and Outlook
  • Use of role-based security for custom and standard entities to achieve security
  • Capability to use predefined data pick list, such as country, and salutation

Every entity includes a set of records that...