For complex tasks, you need to have more information and to better organize processes in order to have your organization correctly managed.
It is advised that you use a service management framework like, for example, the Information Technology Infrastructure Library (ITIL).
Here is a process that you can use in your organization to best organize your process within the project and gain insight about each phase.
In this process, there are several steps, which are as follows:
- Deploy: You deploy your solution based on organizational needs within the Office 365 workload area.
- Operate: This is the run state of your project, where you perform tasks to best accomplish your goal; you can separate them into:
- Change management: You register all changes within your organization and have a historical view of what has gone to production and what has changed
- Service health:...