Based on our experiences, when managing requirements, you should always keep the following best practices in mind:
- A business transformation initiative is not a destination; rather, it is a journey that must constantly evolve. Hence, you must always keep the requirements up to date. This includes key decisions that are made in a process/requirement. They should be easily available in the RTM.
- Always capture the requirements in a SMART format. They should not have abstract details.
- Never assume any requirement; always get it validated. Validation is the best when it's documented and signed off.
- Requirements change over time and how you handle such changes decides the fate of the project. Scope management and change requests should be the key levers for a project manager/CRP lead.
- Requirement collection and documentation is a zero...