The Scrum meetings and artifacts help the team broadcast real-time information so that timely decisions can be made. The ScrumMaster must help teams maintain crystal-clear visibility and often help them create a communications plan. Most ScrumMasters take on these administrative tasks to shield the team from that burden. ScrumMasters should use face-to-face, broadcasting, and reporting methods—or all three—as appropriate for the situation. Use reports as a backup in case certain stakeholders cannot make it to the appropriate meetings.
Scrum helps teams and project stakeholders deal with reality by focusing on the quick resolution of obstacles facing teams. ScrumMasters must set up an obstacle broadcast and work closely with managers to quickly surface and help resolve anything preventing forward progress.
Scrum helps us see the truth: good, bad, or ugly. Sometimes the truth isn't what people want to hear. However, with an understanding of reality, an organization can make higher-quality...