Book Image

CompTIA Project+ Certification Guide

By : J. Ashley Hunt
Book Image

CompTIA Project+ Certification Guide

By: J. Ashley Hunt

Overview of this book

The CompTIA Project+ exam is designed for IT professionals who want to improve their career trajectory by gaining certification in project management specific to their industry. This guide covers everything necessary to pass the current iteration of the Project+ PK0-004 exam. The CompTIA Project+ Certification Guide starts by covering project initiation best practices, including an understanding of organizational structures, team roles, and responsibilities. You’ll then study best practices for developing a project charter and the scope of work to produce deliverables necessary to obtain formal approval of the end result. The ability to monitor your project work and make changes as necessary to bring performance back in line with the plan is the difference between a successful and unsuccessful project. The concluding chapters of the book provide best practices to help keep an eye on your projects and close them out successfully. The guide also includes practice questions created to mirror the exam experience and help solidify your understanding of core project management concepts. By the end of this book, you will be able to develop creative solutions for complex issues faced in project management.
Table of Contents (13 chapters)

Communication considerations

We spend 90% of our time as project managers communicating. My guess is the other 10% is spent on seeking a quiet room to eat lunch in, but the fact remains that we communicate a lot! Whether it’s via email, conference calls, meetings about meetings about last week’s meeting, Skype, WebEx, or performance reporting and informal communication with our coworkers, we are constantly communicating. The larger the group or team, the more communication channels you will be working through. I look at this as how many ways my message can go horribly, horribly wrong. There isn’t just one channel of communication, there is a feedback loop in which we hope our message was understood and the other party or parties respond with what they think they understood, and around and around it goes. For example, if I use the communications channels formula...