Book Image

Automate Everyday Tasks in Jira

By : Gareth Cantrell
Book Image

Automate Everyday Tasks in Jira

By: Gareth Cantrell

Overview of this book

Atlassian Jira makes it easier to track the progress of your projects, but it can lead to repetitive and time-consuming tasks for teams. No-code automation will enable you to increase productivity by automating these tasks. Automate Everyday Tasks in Jira provides a hands-on approach to implementation and associated methodologies that will have you up and running and productive in no time. You will start by learning how automation in Jira works, along with discovering best practices for writing automation rules. Then you’ll be introduced to the building blocks of automation, including triggers, conditions, and actions, before moving on to advanced rule-related techniques. After you’ve become familiar with the techniques, you’ll find out how to integrate with external tools, such as GitHub, Slack, and Microsoft Teams, all without writing a single line of code. Toward the end, you’ll also be able to employ advanced rules to create custom notifications and integrate with external systems. By the end of this Jira book, you’ll have gained a thorough understanding of automation rules and learned how to use them to automate everyday tasks in Jira without using any code.
Table of Contents (16 chapters)
1
Section 1: Getting Started – the Basics
4
Section 2: Beyond the Basics
8
Section 3: Advanced Use Cases with Automation

Chapter 4: Sending Automated Notifications

Sending the right notification at the right time, with relevant contextual information, is important. It ensures that the desired action is taken by the recipient of the notification.

Jira has always had the ability to send email notifications to users when changes to issues are made. However, these are, by necessity, very generalized. They do not contain relevant contextual information and are exceedingly difficult to customize.

Automation rules allow us to overcome some of this limitation by enabling us to send custom notifications based on any rule condition we require, and not only via email; we also have the ability to send notifications to mobile phones via SMS and to chat applications such as Slack and Microsoft Teams.

This chapter will introduce you to the notification capabilities in automation rules and show you how to send custom email notifications to users, groups, or indeed any valid email address. We'll also learn...