Book Image

Automate Everyday Tasks in Jira

By : Gareth Cantrell
Book Image

Automate Everyday Tasks in Jira

By: Gareth Cantrell

Overview of this book

Atlassian Jira makes it easier to track the progress of your projects, but it can lead to repetitive and time-consuming tasks for teams. No-code automation will enable you to increase productivity by automating these tasks. Automate Everyday Tasks in Jira provides a hands-on approach to implementation and associated methodologies that will have you up and running and productive in no time. You will start by learning how automation in Jira works, along with discovering best practices for writing automation rules. Then you’ll be introduced to the building blocks of automation, including triggers, conditions, and actions, before moving on to advanced rule-related techniques. After you’ve become familiar with the techniques, you’ll find out how to integrate with external tools, such as GitHub, Slack, and Microsoft Teams, all without writing a single line of code. Toward the end, you’ll also be able to employ advanced rules to create custom notifications and integrate with external systems. By the end of this Jira book, you’ll have gained a thorough understanding of automation rules and learned how to use them to automate everyday tasks in Jira without using any code.
Table of Contents (16 chapters)
1
Section 1: Getting Started – the Basics
4
Section 2: Beyond the Basics
8
Section 3: Advanced Use Cases with Automation

Sending email notifications using automation

Jira has always had the ability to send notifications to users via email when certain events take place, for example, when an issue has been updated or a comment has been added. You can also send emails to various users containing the results of saved filters on a scheduled basis and with Jira Service Management, you can create custom templates for sending notifications to customers via email in place of the standard event notifications.

With the Send email action available to automation rules, we are able to extend this capability and send customized email notifications to any email address, user field, or group of users whenever the rule is activated.

In this section, we'll look at how to introduce custom email notifications in automation rules and how these notifications can provide more specific context to the user.

Tip

You should always take care when creating custom email notifications in an automation rule. Make sure...