Book Image

Automate Everyday Tasks in Jira

By : Gareth Cantrell
Book Image

Automate Everyday Tasks in Jira

By: Gareth Cantrell

Overview of this book

Atlassian Jira makes it easier to track the progress of your projects, but it can lead to repetitive and time-consuming tasks for teams. No-code automation will enable you to increase productivity by automating these tasks. Automate Everyday Tasks in Jira provides a hands-on approach to implementation and associated methodologies that will have you up and running and productive in no time. You will start by learning how automation in Jira works, along with discovering best practices for writing automation rules. Then you’ll be introduced to the building blocks of automation, including triggers, conditions, and actions, before moving on to advanced rule-related techniques. After you’ve become familiar with the techniques, you’ll find out how to integrate with external tools, such as GitHub, Slack, and Microsoft Teams, all without writing a single line of code. Toward the end, you’ll also be able to employ advanced rules to create custom notifications and integrate with external systems. By the end of this Jira book, you’ll have gained a thorough understanding of automation rules and learned how to use them to automate everyday tasks in Jira without using any code.
Table of Contents (16 chapters)
1
Section 1: Getting Started – the Basics
4
Section 2: Beyond the Basics
8
Section 3: Advanced Use Cases with Automation

Sending SMS notifications with Twilio

Twilio is a communications platform offered as a cloud-based service that allows developers to integrate voice, video, and text communications into their applications using a REST API.

Using the Send Twilio notification action in our automation rules allows us to make use of the Twilio platform to send SMS messages to mobile phones.

In practice, you would usually have a dedicated on-call tool integrated with Jira that has the capability to contact the correct team member using a customizable schedule via various methods, including via mobile phone text message (SMS). However, the Send Twilio notification action will allow you to build a simple on-call schedule using automation rules.

In this section, we will learn how to integrate with Twilio to send notifications as SMS messages using automation rules.

Integrating with Twilio

Integrating with Twilio is a relatively straightforward process. You will need a Twilio account and a telephone...