Book Image

Hands-On Microsoft Teams - Second Edition

By : João Ferreira
Book Image

Hands-On Microsoft Teams - Second Edition

By: João Ferreira

Overview of this book

Microsoft Teams is a permanent fixture in the modern workplace, but many of its productivity-boosting features go unnoticed or unused. Hands-On Microsoft Teams shows you how to use Teams to its full potential through easy-to-follow practical tutorials. This guide to mastering Teams explores the platform in comprehensive detail and how it interacts with the rest of the Microsoft ecosystem to help you work efficiently and manage your resources. You'll get to grips with core functionality like setting up and managing teams, channels, chats, tabs, and meetings. You'll also learn to get the best out of Teams by adding custom apps, integrating with Microsoft 365, using PowerShell automation, and exploring useful settings you didn't know existed. Along the way, you'll be shown various real-world scenarios and how to implement solutions for them in Teams that will increase your productivity. Whether you're an administrator, manager, or team member, by the end of this book you'll be confident in using everything Microsoft Teams has to offer.
Table of Contents (16 chapters)
14
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15
Index

Creating and packaging a bot using Power Virtual Agents

Microsoft provides different tools that allow you to rapidly create bots without writing code. We looked at QnA Maker in the previous section. Now we will have a look at Power Virtual Agents.

Note: Power Virtual Agents licensing

Power Virtual Agents is not included in Microsoft 365 plans – a separate license is required for it to work. More information about prices can be found on the Power Virtual Agents website at https://powervirtualagents.microsoft.com/pricing.

To get started with Power Virtual Agents, do the following:

  1. Open the sign-in page: https://powervirtualagents.microsoft.com.
  2. Sign in if you already have a license or start a trial by clicking on Sign up free or Start free:

    Figure 12.2.1: Signing in to Power Virtual Agents

  3. When you first log in to the Power Virtual Agents portal, you will be presented with the new chat bot wizard. On the Create a...