Book Image

Implementing Order to Cash Process in SAP

By : Chandrakant Agarwal
Book Image

Implementing Order to Cash Process in SAP

By: Chandrakant Agarwal

Overview of this book

Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You’ll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process.
Table of Contents (15 chapters)

Summary

In this chapter, we provided a high-level overview of the Order to Cash process by covering sales, order fulfilment, transportation planning and shipment creation, and shipping and customer billing. We also looked at and understood the Order to Cash process and its integration touchpoints.

We then provided you with an overview of the UI technologies that are used in SAP CRM and TMS, as well as their ease of usage for business users. We reviewed the architecture of the SAP Fiori UI and how its UI capabilities can be used with SAP Business Suite. This will help you visualize these UI capabilities as we cover the business processes around Order to Cash.

Now that we have looked at the context of the Order to Cash processes and the systems involved with the integration touchpoints, let's deep dive into the master data topics of each of the SAP environments that are followed by Order to Cash functions. In the next chapter, we will learn about master data in SAP CRM; you...