Book Image

Implementing Order to Cash Process in SAP

By : Chandrakant Agarwal
Book Image

Implementing Order to Cash Process in SAP

By: Chandrakant Agarwal

Overview of this book

Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You’ll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process.
Table of Contents (15 chapters)

Overview of the order to cash cycle

The order to cash cycle helps businesses run their end-to-end sales processes when receiving customer orders. The order to cash cycle begins with sales order creation. A sales order created in SAP CRM allows businesses to carry out the selling of products or goods to the customer. Once a sales order is created in SAP CRM, delivery processing and billing is carried out to complete the whole order to cash cycle.

Figure 6.1 shows the order to cash cycle in CRM, Advanced Planner and Optimizer (APO), ERP Central Component (ECC), and Transport Management System (TMS):

Figure 6.1 – The order to cash cycle in SAP CRM, SAP APO, SAP TMS, and SAP ERP

The steps shown in Figure 6.1 have been elaborated here:

  1. The order to cash cycle in CRM, APO, and TMS starts with sales order creation in SAP CRM.
  2. An Available to Promise (ATP) check is carried out in the SAP APO system.
  3. Once the sales order is saved in SAP...