Book Image

Implementing Order to Cash Process in SAP

By : Chandrakant Agarwal
Book Image

Implementing Order to Cash Process in SAP

By: Chandrakant Agarwal

Overview of this book

Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You’ll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process.
Table of Contents (15 chapters)

Chapter 7: Sales Document Processing in SAP CRM

This chapter covers business transaction processing in SAP CRM. Sales document processing in SAP CRM allows a company to perform sales transactions with their customers. This chapter looks at the various sales document functions you can use to run sales transactions successfully. We'll be looking at the first step in the Order to Cash cycle, where the sales order is created and documented in the SAP CRM system before being sent to transportation planning and execution to ship the product out to the customer.

Here is a list of the topics covered in this chapter:

  • Sales contracts
  • Quotations
  • Sales orders
  • Data exchange for sales transactions from CRM to ERP systems

By the end of this chapter, you will understand sales transaction processing, including its key concepts and how to configure sales transactions in SAP CRM as per your business needs.