Book Image

Implementing Order to Cash Process in SAP

By : Chandrakant Agarwal
Book Image

Implementing Order to Cash Process in SAP

By: Chandrakant Agarwal

Overview of this book

Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You’ll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process.
Table of Contents (15 chapters)

Data exchange for sales transactions from CRM to ERP systems

Sales orders created in CRM are replicated to the backend ECC system. Once a sales order is replicated to ECC, it is further processed to execute the delivery, shipment, and invoicing. Once a sales order is delivered and invoiced, the system statuses for delivery and invoicing are also replicated/updated to the CRM system.

The prerequisite for sales order replication is the configuration of the transaction type and item category in the CRM and ECC systems. Once the configuration is complete, the replication between CRM and ECC can occur. We'll now look at different data exchange scenarios.

Standard data exchange scenario

The standard scenario corresponds to the delivered data exchange scenario. If no different scenario is activated in the CRMPAROLTP table, the standard scenario is active by default. The following are some key points to consider if you keep the system settings as they are and do not enter any...