Book Image

Automating Salesforce Marketing Cloud

By : Greg Gifford, Jason Hanshaw
Book Image

Automating Salesforce Marketing Cloud

By: Greg Gifford, Jason Hanshaw

Overview of this book

Salesforce Marketing Cloud (SFMC) allows you to use multiple channels and tools to create a 1:1 marketing experience for your customers and subscribers. Through automation and helper tasks, you can greatly increase your productivity while also reducing the level of effort required in terms of volume and frequency. Automating Salesforce Marketing Cloud starts by discussing what automation is generally and then progresses to what automation is in SFMC. After that, you’ll focus on how to perform automation inside of SFMC all the way to fully running processes and capabilities from an external service. Later chapters explore the benefits and capabilities of automation and having an automation mindset both within and outside of SFMC. Equipped with this knowledge and example code, you'll be prepared to maximize your SFMC efficiency. By the end of this Salesforce book, you’ll have the skills you need to build automation both inside and outside of SFMC, along with the knowledge for using the platform optimally.
Table of Contents (20 chapters)
1
Section 1: Automation Theory and Automations in SFMC
5
Section 2: Optimizing Automation inside of SFMC
11
Section 3: Optimizing the Automation of SFMC from External Sources
17
Section 4: Conclusion

Oh, the possibilities! (What you can do in SSJS)

Although we are definitely biased in this statement, we still think it is very accurate. SSJS opens up SFMC to the power of custom solutions and development that AMPscript could never dream of doing. Just the capabilities of interaction with API calls and their responses alone puts SSJS beyond the capabilities of AMPscript.

AMPscript is more based on simple personalization, dynamic content, templating, and data lookups to custom objects and manipulations. It is not made for the levels of development and complex solutions you can get with SSJS. Sure, this sounds great and all, but it's all hot air unless we can prove it, right? So, let's prove it. To start, let's discuss arrays and objects.

Arrays and objects

Arrays and objects are one of the greatest reasons to utilize SSJS inside of the Marketing Cloud. They provide great capabilities around data storage and interaction that are far superior to what is available...