Book Image

Automating Salesforce Marketing Cloud

By : Greg Gifford, Jason Hanshaw
Book Image

Automating Salesforce Marketing Cloud

By: Greg Gifford, Jason Hanshaw

Overview of this book

Salesforce Marketing Cloud (SFMC) allows you to use multiple channels and tools to create a 1:1 marketing experience for your customers and subscribers. Through automation and helper tasks, you can greatly increase your productivity while also reducing the level of effort required in terms of volume and frequency. Automating Salesforce Marketing Cloud starts by discussing what automation is generally and then progresses to what automation is in SFMC. After that, you’ll focus on how to perform automation inside of SFMC all the way to fully running processes and capabilities from an external service. Later chapters explore the benefits and capabilities of automation and having an automation mindset both within and outside of SFMC. Equipped with this knowledge and example code, you'll be prepared to maximize your SFMC efficiency. By the end of this Salesforce book, you’ll have the skills you need to build automation both inside and outside of SFMC, along with the knowledge for using the platform optimally.
Table of Contents (20 chapters)
1
Section 1: Automation Theory and Automations in SFMC
5
Section 2: Optimizing Automation inside of SFMC
11
Section 3: Optimizing the Automation of SFMC from External Sources
17
Section 4: Conclusion

A real-life example implementation

So, now that we have a good understanding of SSJS in Marketing Cloud, let's take a real-life example to run through. Next is a script that you can run inside automation to create a log of the queues inside your triggered sends. Now, to help ensure it only captures those that are relevant, we will be placing a minimum number queued in order for it to be considered a failure and be logged.

We are sharing the full file inside of a GitHub repository for easy access here: https://github.com/PacktPublishing/Automating-Salesforce-Marketing-Cloud/tree/main/Chapter06. You will notice that this block utilizes arrays, objects, functions, and WSProxy. Because of the length and complexity of the script, we will be breaking it out into sections to explain it.

Setup

So, basically, you would put the GitHub script inside of a Script activity in Automation Studio, set it in automation, and have it run hourly. It will then grab the triggered sends that...