Stakeholders Business
Often, business stakeholders are represented by technology resources, but in the case of SASE Services, it is critical to involve the business stakeholders within the organization to define expectations from a UX perspective, as well as the business value requirements. With legacy systems being replaced by SASE, open access to systems was a default expectation that ultimately caused security vulnerabilities. With ZTF, the SASE Service will restrict all access to the new service or its resources until a policy exists that provides access. For this reason, the business needs to define expectations in a concise but comprehensive document. Success and test criteria should be defined at the point of receipt of the business expectations document.
Business value is the key expectation of technology departments. When that expectation is met, the organization invests in technology-based solutions. The opposite is also true as each organization has finite resources that...