A business process flow consists of several stages, with each stage containing several steps. Stages are the major parts, or milestones, of a business process. Steps are the data to be collected, or actions performed, in each stage.
You should start by defining the stages needed for your business process. You should consider the following:
- Milestones: Specific points in the process – intermediate events – that can be used to monitor progress. Milestones often signify the end of a stage.
- Transitions: The work being undertaken either passes from one team to another or moves into a different phase. Transitions are usually pointers to adding a stage to a business process flow.
- Entities: A stage can only have data steps for a single entity. If you need to access a different entity in a business process flow, then you will need to add a new stage to the process.
- Progress reporting: How you want to report on the progress of your business...