Global workflows are processes that are executed when a business process flow starts or ends.
There are four different triggers:
- Process applied: When a process business flow is started, which can be either when the record is created or when a user starts a new business process flow manually.
- Process abandoned: When the user abandons the business process flow. The business process flow will be shown under archived processes.
- Process reactivated: When a user restarts a previously abandoned business process flow.
- Process completed: When the user clicks on finished on the final stage of the business process flow to end the business process flow.
You must use process applied to execute a workflow in place of a workflow triggered on stage entry of the first stage in the business process flow.
You must use process completed to execute a workflow in place of a workflow triggered on stage exit of the final stage in the business process flow.
When a user switches...