Book Image

Becoming a PMP® Certified Professional

By : J. Ashley Hunt
Book Image

Becoming a PMP® Certified Professional

By: J. Ashley Hunt

Overview of this book

One of the five most prestigious certifications in the world, the PMP® exam is said to be the most difficult non-technical certification exam. With this exam guide, you'll be able to address the challenges in learning advanced project management concepts. This PMP study guide covers all of the 10 project management knowledge areas, 5 process groups, 49 processes, and aspects of the Agile Practice Guide that you need to tailor your projects. With this book, you will understand the best practices found in the sixth edition of the PMBOK® Guide and the newly updated exam content outline. Throughout the book, you'll learn exam objectives in the form of a project for better understanding and effective implementation of real-world project management tasks, helping you to not only prepare for the exam but also implement project management best practices. Finally, you'll get to grips with the entire application and testing processes in PMP® and discover numerous tips and techniques for passing the exam on your first attempt. By the end of this PMP® exam prep book, you'll have a solid understanding of everything you need to pass the PMP® certification exam, and be able to use this handy, on-the-job desktop reference guide to overcome challenges in project management.
Table of Contents (22 chapters)
1
Section 1: Introduction to Project Management and People
8
Section 2: Project Management Processes
17
Section 3: Revision
19
Chapter 16: Final Exam

Chapter 6: Creating and Leading a Team

In this chapter, we will review tasks relevant to people. The first task is probably the last thing you want to think about, but it's an essential skill to have as a project manager. This is something known as conflict resolution. Conflict can create multiple problems for a project team and with stakeholders, and as uncomfortable as it may be to work through, it is imperative for you and your team to have the skills necessary to identify and manage conflict accordingly. The second task focuses on the importance of leading a team of individuals that have a clear mission and vision while supporting diversity and inclusion.

In this chapter, we will cover the following topics:

  • Interpreting the source and stage of the conflict
  • Analyzing the context of the conflict
  • Evaluating, recommending, and reconciling the appropriate conflict resolution solution
  • Setting a clear vision and mission
  • Supporting diversity and inclusion...