Book Image

Becoming a PMP® Certified Professional

By : J. Ashley Hunt
Book Image

Becoming a PMP® Certified Professional

By: J. Ashley Hunt

Overview of this book

One of the five most prestigious certifications in the world, the PMP® exam is said to be the most difficult non-technical certification exam. With this exam guide, you'll be able to address the challenges in learning advanced project management concepts. This PMP study guide covers all of the 10 project management knowledge areas, 5 process groups, 49 processes, and aspects of the Agile Practice Guide that you need to tailor your projects. With this book, you will understand the best practices found in the sixth edition of the PMBOK® Guide and the newly updated exam content outline. Throughout the book, you'll learn exam objectives in the form of a project for better understanding and effective implementation of real-world project management tasks, helping you to not only prepare for the exam but also implement project management best practices. Finally, you'll get to grips with the entire application and testing processes in PMP® and discover numerous tips and techniques for passing the exam on your first attempt. By the end of this PMP® exam prep book, you'll have a solid understanding of everything you need to pass the PMP® certification exam, and be able to use this handy, on-the-job desktop reference guide to overcome challenges in project management.
Table of Contents (22 chapters)
1
Section 1: Introduction to Project Management and People
8
Section 2: Project Management Processes
17
Section 3: Revision
19
Chapter 16: Final Exam

Interpreting the source and stage of the conflict

This is where we focus on the human aspects of project management. As we move forward, you will hopefully generate some ideas that will help you manage, motivate, team build, and understand your team. Even though this all sounds awesome, we know that nothing messes up a project faster than people, and not just people, but conflict as well.

Conflict isn't about "if," it's about "when." Even though most conflicts will be considered functional conflicts, there could be some dysfunctional conflict going on as well. Much like I can't tell you how to motivate your team of individuals individually, neither can I give you exact resolutions for conflict in your unique team. The only way to address conflict resolution is by presenting categories of strategies, and which strategies work better than the others.

It is also essential to determine what is causing the conflict and how long it has been going...