Book Image

Becoming a PMP® Certified Professional

By : J. Ashley Hunt
Book Image

Becoming a PMP® Certified Professional

By: J. Ashley Hunt

Overview of this book

One of the five most prestigious certifications in the world, the PMP® exam is said to be the most difficult non-technical certification exam. With this exam guide, you'll be able to address the challenges in learning advanced project management concepts. This PMP study guide covers all of the 10 project management knowledge areas, 5 process groups, 49 processes, and aspects of the Agile Practice Guide that you need to tailor your projects. With this book, you will understand the best practices found in the sixth edition of the PMBOK® Guide and the newly updated exam content outline. Throughout the book, you'll learn exam objectives in the form of a project for better understanding and effective implementation of real-world project management tasks, helping you to not only prepare for the exam but also implement project management best practices. Finally, you'll get to grips with the entire application and testing processes in PMP® and discover numerous tips and techniques for passing the exam on your first attempt. By the end of this PMP® exam prep book, you'll have a solid understanding of everything you need to pass the PMP® certification exam, and be able to use this handy, on-the-job desktop reference guide to overcome challenges in project management.
Table of Contents (22 chapters)
1
Section 1: Introduction to Project Management and People
8
Section 2: Project Management Processes
17
Section 3: Revision
19
Chapter 16: Final Exam

Analyzing the context of the conflict

Many of the skills and qualities of an effective leader include managing relationships and conflicts by building trust, satisfying concerns, seeking consensus, and by nurturing personal and professional relationships. The thought is that building and maintaining long-term relationships is equally as important as having a successful project result. As one of the many interpersonal and team skills reflects, conflict management can be used to bring stakeholders into alignment and to allow for functional discussions and resolutions of differences in project opinions. That is why you see conflict management being used as one of many tools and techniques for a variety of processes, and that is due to the necessity of managing conflicts in a constructive manner. Constructive conflict resolution can be difficult due to the global nature of project management, the potential for virtual team members, and disagreements about the way the project should be...