Book Image

Hands-On Microsoft Teams

By : João Ferreira
Book Image

Hands-On Microsoft Teams

By: João Ferreira

Overview of this book

Microsoft Teams is a platform for unified communication in modern workplaces. It not only enables effective communication, but also helps you manage your resources through its integration with various Microsoft Office 365 services. This book offers a comprehensive introduction to the platform, getting you up to speed in no time. Complete with hands-on tutorials, and projects, this easy-to-follow guide will teach you how to use Teams in the best possible way. Starting with the basic concepts that will help you collaborate on Teams, this book takes you through expert techniques for creating and managing teams. A dedicated section also features industry practices to help enhance collaboration in modern workplaces. In later chapters, you’ll explore Microsoft services such as SharePoint, PowerApps, Power Automate, and learn how they interact with Microsoft Teams. You’ll also get to grips with dealing with permissions and security issues in managing private and public teams and channels. Along the way, you’ll discover practical scenarios that will help you improve the collaboration in your organization and increase productivity by using Teams features. By the end of this book, you’ll have hands-on experience of using Microsoft Teams, along with the skills you need to improve the way people collaborate in your organization.
Table of Contents (12 chapters)

Chapter 9: Building Your Own Bot for Microsoft Teams

If you were to say in your organization that you were going to build a bot to automate any tasks, I’m sure you would gain the attention of everyone in the room. Bots are powerful automated agents that can help you to do your daily tasks in an efficient way using natural language.

Even though it sounds futuristic and complex, building a bot is quite easy and does not require a single line of code. It is also quite easily accessible to everyone. By the end of this chapter, you will hopefully be the Microsoft Teams superhero of your organization.

The topics you will learn about in this chapter are as follows:

  • Creating and packaging a bot using QnA Maker
  • Creating and packaging a bot using Power Virtual Agents
  • Using a bot in Microsoft Teams